Professional Conduct and Ethics

2.0 Training Contact Hours

The Professional Conduct and Ethics Module addresses ethical standards such as establishing professional boundaries and conduct, commitment to the resident/client, self-determination, privacy and confidentiality, informed consent, respect, commitment to the employer, the importance of complete communication (considering disabilities, ethnicity, and religion), and the dimension and scope of family caregiver involvement.


Holly Dabelko-Schoeny, MSW, PhD

Dr. Dabelko-Schoeny is an applied community-based researcher seeking to improve the delivery of home and community-based services for older adults and their caregivers through collaboration with community agencies, interdisciplinary faculty, and students. She has received funding from the John A. Hartford Foundation, MetLife Mature Market Institute, and the Ohio State Center for Clinical and Translational Sciences to conduct studies on adult day services. She was inducted into the Ohio State College of Social Work Alumni Hall of Fame as a distinguished recent alumnus and named the Social Worker of the Year for the Columbus region by the Ohio Chapter of the National Association of Social Workers. In addition, Dr. Dabelko-Schoeny was named Researcher of the Year by the Ohio Association of Gerontology and Education and received the Outstanding Doctoral Faculty Award from the Ohio State College of Social Work.  She is on the Editorial Boards of the Journal of Applied Gerontology and the Journal of Gerontological Social Work.  She is on the Board of Trustees for the Ohio Association of Gerontology and Education and on the Advisory Board for the Westminster Thurber Community in Columbus, Ohio.

KyongWeon “Kathy” Lee, MSW

Kathy is pursuing her PhD at The Ohio State University College of Social Work. She has received her Master’s degree in Social Work from Washington University in St. Louis. Prior to graduate school, she worked at Mirae Asset Financial Group. She administered marketing and research on private pensions and individual retirement accounts.  After her career change, she has worked at the City of St. Louis Homeless Services Division and AgeOptions, the Area Agency on Aging in suburban Cook County in Illinois. Her main research area is in gerontology focusing on productive aging, retirement services, and career transition later in life. She is also interested in social work education. She is planning to extend her interdisciplinary research that connects the field of gerontology and other studies such as business, finances, or public affairs.  


  1. Lay the framework for understanding values and how they relate to ethics.
  2. Define ethics in a manner that is easy to understand.
  3. Define the parameters of ethics within the context of service coordination.
  4. Demonstrate the core values of the service coordinator profession.
  5. Develop an understanding of the context of ethical dilemmas.

Online Module

When completing the on-line module you will be presented with learning objectives, brief cases, questions for reflection (not scored), and interactive lessons with hyperlinks to engage you along the way. Once you complete the lessons, you will be presented with the Post Test (which requires a score of 100%) and then the Module Evaluation, followed by the opportunity to print your Continuing Education Certificate. Modules remain available for your future reference once you have completed them.