Federal Programs

1.5 Training Contact Hours

One of the key roles of a service coordinator is to identify and link residents with a range of services that may or may not be available in your local community. Many of these supportive services are financed directly or indirectly with federal funds that are administered through a number of federal programs and agencies. The fragmentation of many of these programs may make it difficult for residents to access these needed services. In addition, many residents in affordable housing communities are not aware of the available programs.

This module will provide an overview of federal programs that are relevant to service coordinators and residents, including the types of federally assisted housing, social/supportive services, and different service coordination programs.


Kristen Schweitzer

Kristen Schweitzer joined Village Connections as its executive director in April 2016. In this role, Kristen manages the daily operations of the organization, which includes matching members with services that encourage aging in place. She is also responsible for recruiting, training, and managing Village Connections’ volunteers and developing a sustainable fundraising program.

Kristen’s background includes experience in state government as a legislative aide in the Ohio Senate, and in development roles at Prevent Blindness Ohio and Ohio University. Prior to joining Village Connections, she served as the public policy and special projects manager for the American Association of Service Coordinators. 

Kristen earned a bachelor’s degree from Ohio University where she studied communication and public advocacy.


  1. Identify major federal programs, including housing programs and those that are available as part of the social services network.
  2. Know how to access information from federal agencies that administer social service programs.
  3. Learn how federal programs are administered at the federal, state and local levels.

Online Module

When completing the on-line module you will be presented with learning objectives, brief cases, questions for reflection (not scored), and interactive lessons with hyperlinks to engage you along the way. Once you complete the lessons, you will be presented with the Post Test (which requires a score of 100%) and then the Module Evaluation, followed by the opportunity to print your Continuing Education Certificate. Modules remain available for your future reference once you have completed them.